Customer care

Returns & Refunds

If something is not right, we will put it right.

Damaged or faulty

If your coffee arrives damaged or is not right, email [email protected] as soon as possible with your order number and a photo, and we will look into it for you.

How to return an order

• Email [email protected] first, with your order number.
• The cost of sending it back to us is yours, unless the item was faulty or sent in error.

Refunds

Refunds are made to the card you paid with, within 14 days.

Questions?

Email [email protected] and we will get back to you as soon as we can.